Shipping Info
We will typically ship your order to you within 24 hours, but some products may take up to 5 days (perhaps longer if an item is out of stock). You may contact our Customer Support Team for approximate shipping times (insert email). Please note that all ship times are mere estimates and may vary depending on the circumstances.
Disclaimer: iTeraCare reserves the right to cancel your order due to the unavailability of an item.
We cannot ensure that cases and boxes will arrive intact (damaged goods are reported to the carrier). As a responsible organization, we get the materials insured against damage and loss. We will not charge you any payments until your product arrives, except for certain special orders.
We can dispatch the shipment the next day for an extra charge if you need a faster shipment.
We value all of our customers. It’s our utmost priority to get your order shipped as soon as possible. However, in some cases, especially after weekends and during sales, we may not be able to ship your order within the assured time frame. Kindly understand that we will ship your item as soon as we can.
OUR COMMITMENT TO ACCESSIBILITy
iTeraCare is committed to making our website’s content accessible and user-friendly. Please get in touch with our Customer Support Team if you have difficulty navigating or viewing the data on our website or notice any functionality or feature you believe is not fully accessible. You may reach out to us at (insert email), where you can provide details about the functionality that is not fully accessible or offer any comments or suggestions.
The feedback we receive from you is valuable to us, and we will consider it as we develop ways to accommodate all our customers and our accessibility policies.
Return Policy
iTeraCare aims to provide the highest quality products at the most affordable prices as a thriving small business. To achieve that goal, we must consider all sales final, with no refunds or exchanges.
Exception: If the product you receive is not what you ordered, iTeraCare will offer you a full refund or replace the product but only if the product is returned in good condition within 30 days of purchase.
We take immense pride in serving our valued customers as we would want ourselves to be served, and we firmly believe you will be highly satisfied with your purchase; otherwise, we’ll do our best to address your concerns.
Online Price & Description Errors
Sometimes an item may appear on our website by error, or the item’s description may contain typographical mistakes.
We do not guarantee that our site’s products, titles, product descriptions, images, or prices are accurate. iTeraCare reserves the right to cancel any order, including, but not limited to, items with price errors or product descriptions. In the event of order cancellation on our behalf, we will not charge the customer’s credit card or will promptly refund the purchase amount if the credit card was charged.
TERMS OF USE
INTRODUCTION
THE FOLLOWING TERMS OVERSEE YOUR USE OF OUR WEBSITE.
BY USING THE WEBSITE, YOU ACCEPT THE FOLLOWING TERMS IN FULL. IF YOU DISAGREE WITH THE FOLLOWING TERMS OR ANY PART OF THESE TERMS OF USE, YOU MUST NOT USE THIS WEBSITE.
THE FOLLOWING WEBSITE USES COOKIES TO IMPROVE YOUR EXPERIENCE. BY USING THIS WEBSITE AND AGREEING TO THE FOLLOWING TERMS OF USE, YOU DEPICT YOUR APPROVAL OF OUR USE OF COOKIES IN ACCORDANCE WITH THE TERMS OF [INSERT WEBSITE] PRIVACY POLICY.
LICENSE TO USE WEBSITE
UNLESS OTHERWISE STATED, INSERT WEBSITE AND / OR ITS LICENSORS OWN THE CONTENT AND INTELLECTUAL PROPERTY RIGHTS ON THE WEBSITE. ALL THESE INTELLECTUAL PROPERTY RIGHTS ARE PROTECTED UNDER THE LICENSE.
YOU MAY VIEW, PRINT PAGES, USER MANUALS, AND DOWNLOAD (FOR CACHING PURPOSES ONLY) OR OTHER PRODUCT INFORMATION FROM THE WEBSITE FOR YOUR PERSONAL USE, IN COMPLIANCE WITH THE RESTRICTIONS SET OUT BELOW AND ELSEWHERE IN THESE TERMS.
YOU MUST NOT:
- REPUBLISH CONTENT FROM THE FOLLOWING WEBSITE, RENT, SELL OR SUB-LICENSE CONTENT FROM THIS WEBSITE
- SHOW ANY CONTENT FROM THE WEBSITE IN PUBLIC
- DUPLICATE, REPRODUCE, COPY OR EXPLOIT MATERIAL PRESENT ON THIS WEBSITE FOR COMMERCIAL PURPOSES
- MODIFY, EDIT OR ALTER ANY CONTENT ON THE FOLLOWING WEBSITE
- REDISTRIBUTE MATERIAL FROM THE WEBSITE EXCEPT FOR MATERIAL SPECIFICALLY AND EXPRESSLY MADE AVAILABLE FOR REDISTRIBUTION PURPOSES BY US.
ACCEPTABLE USE
YOU MUST NOT USE THE FOLLOWING WEBSITE IN ANY WAY THAT CAUSES OR MAY CAUSE DAMAGE TO THE WEBSITE OR DISTURB THE WIDESPREAD ACCESSIBILITY OF THIS WEBSITE, OR IN ANY WAY WHICH IS HARMFUL, UNLAWFUL, FRAUDULENT, OR CONCERNING ANY PROHIBITED OR ILLEGAL ACTIVITY OR PURPOSE.
YOU MUST NOT USE THIS WEBSITE TO SEND OR RECEIVE ANY KIND OF UNSOLICITED COMMERCIAL MESSAGES.
LIMITATIONS OF LIABILITY
{INSERT WEBSITE} IS NOT LIABLE TO YOU IN ANY CASE OR BY ANY MEANS.
OTHERWISE, CONCERNING THIS WEBSITE:
- TO THE EXTENT THAT THE WEBSITE IS OFFERED FREE OF CHARGE, FOR DIRECT OR INDIRECT LOSS
- FOR ANY LOSSES RELATED TO BUSINESS, LOSS OF REVENUE, INCOME, OR ANTICIPATED PROFITS, LOSS OF AGREEMENTS OR BUSINESS TIES, LOSS OF REPUTATION OR GOODWILL, OR LOSS OR CORRUPTION OF INFORMATION.
THESE LIMITATIONS OF LIABILITY APPLY EVEN IF [INSERT WEBSITE} HAS BEEN EXPRESSLY ADVISED OF THE POSSIBLE LOSS.
REASONABLENESS
BY USING THIS WEBSITE, YOU APPROVE THAT THE LIMITATIONS OF LIABILITY SET OUT IN THIS DISCLAIMER ARE REASONABLE.
IF YOU DO NOT FIND THEM REASONABLE, YOU MUST STOP USING THE WEBSITE WITH IMMEDIATE EFFECT.
WITHOUT PREJUDICE, YOU APPROVE THAT THE LIMITATIONS OF WARRANTIES AND LIABILITY SET OUT IN THIS DISCLAIMER WILL PROTECT OUR OFFICERS, EMPLOYEES, AGENTS, SUBSIDIARIES, SUCCESSORS, ASSIGNS, AND SUB-CONTRACTORS, AS WELL AS iTERACARE.
UNENFORCEABLE PROVISIONS
SUPPOSE ANY PROVISION OF THE WEBSITE’S TERMS OF USE IS OR IS FOUND TO BE UNENFORCEABLE UNDER THE LAW. IN THAT CASE, THAT WILL NOT AFFECT THE ENFORCEABILITY OF THE OTHER CONDITIONS MENTIONED IN THIS WEBSITE’S TERMS OF USE.
OTHER PARTIES
YOU ACCEPT THAT, AS A SOLE PROPRIETORSHIP ENTITY, [INSERT WEBSITE] HAS AN INTEREST IN GOVERNING THE PERSONAL LIABILITY OF ITS EMPLOYEES. YOU AGREE THAT YOU WILL NOT ESTABLISH ANY CLAIM IN YOUR PERSONAL CAPACITY OR THROUGH ANY THIRD-PARTY ALLY AGAINST OUR EMPLOYEES CONCERNING ANY LOSSES YOU MAY SUSTAIN IN CONNECTION WITH THE WEBSITE.
ENTIRE AGREEMENT
THESE TERMS OF USE, TOGETHER WITH OUR PRIVACY POLICY, CONSTITUTE THE ENTIRE AGREEMENT BETWEEN YOU AND iTERACARE CONCERNING YOUR USE OF THE WEBSITE AND SUPERSEDE ALL PREVIOUS CONTRACTS ABOUT YOUR USE OF THE FOLLOWING WEBSITE.